Please take note of the following important information about PocketSurvey.

Phone Numbers

Please update your phone directory with our phone numbers. Calling the correct number will route your call to the most suitable person.


  • Support: 0161 818 4684


  • Sales: 0161 818 4683


Email Addresses 




USER SUPPORT AREA & HELPDESK


Please bookmark our user support area where you can book support or online training at a time convenient for you.



 

Note: If you are on a new Micro, Small or Large subscription online training is FREE, otherwise there is a charge per hour. 

 

INVOICING

 

Please fill in the Direct Debit form that we sent to you if you want to make your subscription run smoothly without interruptions. You can adjust or cancel your subscription at any time.

 

Remember to tell us if your invoicing contact changes, or if any of the users of your system change.

 

Yearly Invoicing 


We will be automatically invoicing you 1 month before your subscription expires, so please let us know if you need to make any changes to your licence well in advance.

 

Monthly Invoicing


We will be automatically invoicing you 7 days before your subscription expires, so please let us know if you need to make any changes to your licence well in advance.