Special Note for the IT department regarding the PockeSurvey installation. 


Hardware Requirements


1. PocketSurvey Desktop is a standard Windows application similar to Notepad, Word, etc.


2. PocketSurvey Desktop will run on ANY PC running Windows.


3. Office 2010 upward is required if you want to produce reports.


4. If your PC can run MS Office then the PocketSurvey Desktop software will run as well, since its memory requirements are a lot less.


5. PocketSurvey is NOT server-based, but you can locate the software and/or data on a mapped shared drive.


6. PocketSurvey Mobile will run on most Android devices.


PocketSurvey Installation Guidelines


1. On a normal Windows system, PocketSurvey installs in a matter of seconds without any problems. It is normally installed in the DOCUMENTS area for each licensed user. The user MUST have full access rights to the POCKETSURVEY folder. The SURVEYS folder and any surveys you use can be moved to a shared MAPPED drive on a server if you wish.


2. The software must be allowed to write to the user's area in the Windows registry to create file associations and log the location of the installation.


3. PocketSurvey is a 'green' installation and does not put DLLS anywhere on the system. All the required files reside in the POCKETSURVEY folder. An installation can be removed completely by deleting the whole PocketSurvey folder or running the un-install from the control panel.


4. Terminal Servers. If you are installing on a virtual server or a terminal server, it is best to install PocketSurvey in the HOME folder for each user. As long as the PocketSurvey has full access rights there should not be any problems. Each user should have their own installation.


5. Updates. We update and improve PocketSurvey regularly. Updates are downloaded from the Internet and installed in seconds automatically when you exit the software.


Note: If you have a restricted system please send us the email of the technical contact who can perform the updates and we will send them the update instructions as required.


Note: Before we can process user support requests successfully we require all users to be on the latest version. 


6. Cloud Access. We also require all users to be able to access Amazon cloud storage. If your firewall prevents this you will need to allow HTTPS traffic to s3.amazonaws.com


NoteWe have an optional add-on if you wish to use the London Amazon data centre for data transfers.


Android Installation


First thing would be to download the Android app from the Google Play Store using the link below, or just search for PocketSurvey to install on your Android device.



The version installed by the above link is the FREE version, you will need to request a licence from within the PS Mobile software before being able to run your purchased survey module. Choose LICENCE > REQUEST LICENCE in the mobile app to request a licence.


Licences are not allocated immediately, but when your licence is available, you can download to your Android device using the LICENCE > DOWNLOAD LICENCE option.


Then proceed with sending your purchased survey template from the desktop software to your Android device via the CLOUD > SEND FILES option on the main PS Data Manager toolbar.


Core Desktop Software Installation


We will send you installation links and instructions once we have processed your order.